Qualia Health - Human-centred AI for health and wellbeing support

Our commitment

🇬🇧 UK-based

We're based in Brighton, United Kingdom. Our development, operations, and governance are grounded in UK regulatory frameworks and ethical standards.

🔒 Privacy-first

Data minimisation isn't just compliance—it's our philosophy. We collect only what's necessary, encrypt what we store, and give users full control over their data.

👨‍⚕️ Not a replacement for clinicians

AI cannot and should not replace human therapists. Our tools are designed to complement professional care, not substitute it. We're transparent about what AI can and cannot do.

📚 Evidence-informed development

We work with mental health professionals to ground our AI systems in established therapeutic frameworks. Every decision is guided by evidence, safety, and ethical principles.

Our product

TherAIpy is an AI-supported therapeutic tool designed for structured, supportive conversations.

TherAIpy

Fast, Effective AI Therapy

TherAIpy provides AI-guided therapeutic conversations using evidence-based frameworks including CBT, supportive counseling, and emotional wellbeing techniques.

What TherAIpy offers:

14 specialized AI therapist personas — Premium unlocks all; welcome trial & Free use three
Welcome trial (first 24 hours): up to 10 messages/day, up to 600 characters, three personas, 5-minute sessions
Premium from £4.99/month: all personas, up to 200 messages/day, talk mode, longer & untimed sessions
Therapeutic Continuity Engine — full journey memory with Premium
Mood tracking and correlation analytics
Flexible session lengths: 5, 20, 40 minutes, plus untimed (Premium)
Talk mode — speak and hear replies in the app today
Encryption: HTTPS/TLS in transit; AES-256-GCM at rest for stored data (Premium)
Privacy-first: welcome trial & Free = limited stored access; Premium = encrypted continuity vault
GDPR-compliant data handling

Explicit limitations:

Not a human therapist: TherAIpy cannot replace professional mental health care. It's a tool for support, not treatment.

Not for crisis use: If you're in crisis, contact emergency services (999 in UK) or a crisis helpline like Samaritans (116 123).

No diagnosis: TherAIpy does not diagnose mental health conditions. Seek professional assessment if needed.

Open TherAIpy Product site →

Safety & ethics

Clear boundaries, transparent practices, and user protection are non-negotiable.

🎯Clear AI boundaries

We explicitly state what our AI can and cannot do. Users always know they're interacting with AI, not a human. We never claim capabilities beyond our systems' scope.

📉Data minimisation

We collect only what's necessary for the service to function. Welcome trial & Free tier users: ephemeral-style sessions with limited stored access and lighter retention than Premium. Premium tier users: encrypted storage (AES-256-GCM) for therapeutic continuity. All users can delete their data at any time. See the TherAIpy privacy policy for full details.

🛡️Safeguarding philosophy

Our AI systems are designed with built-in safety mechanisms:

Crisis detection and escalation to human resources
Contraindication screening (e.g., avoiding CBT for trauma)
Emotional safety checkpoints during sessions
Clear guidance on when to seek professional help
No medical advice or diagnosis

🚨Escalation guidance

If our systems detect crisis indicators or situations beyond AI capability, we:

Provide immediate access to UK crisis resources
Display emergency contact numbers (999, Samaritans 116 123)
Encourage users to contact their GP or mental health team
Never promise that AI can handle crisis situations

🤝Professional collaboration

We work with licensed therapists, clinical psychologists, and mental health professionals to:

Review therapeutic frameworks
Test safety mechanisms
Ensure evidence-based practices
Maintain high ethical standards

About Qualia Health

Mission-driven, calm, ethical AI development for mental wellbeing.

Our mission

Qualia Health exists to make quality mental health support more accessible through responsible AI development. We're not here to disrupt therapy—we're here to support it.

Mental healthcare has systemic access problems: long wait times, high costs, geographic barriers, and stigma. AI can help address some of these challenges, but only if developed ethically, transparently, and with proper safeguards.

Our approach

We take a long-term view. Quick wins and hype don't interest us. We're building systems that:

Respect user autonomy and privacy
Acknowledge AI limitations honestly
Integrate with existing care pathways
Follow regulatory standards proactively
Prioritise safety over growth

Why "Qualia Health"?

Qualia (singular: quale) refers to the subjective, individual experiences that make up consciousness—what it feels like to be you. In mental health, these subjective experiences matter deeply.

We chose this name as a reminder that behind every interaction is a human being with unique experiences, emotions, and needs. Our technology must serve those humans, not the other way around.

Our team

We're a small, mission-driven team based in Brighton, UK. We work with clinical advisors, mental health professionals, and ethics consultants to ensure our products are safe, effective, and genuinely helpful.

We're committed to transparency, continuous improvement, and putting people before profit.

Contact us

Have questions or want to get in touch? We'd love to hear from you.

Contact information

📧

General inquiries hello@qualiahealth.co.uk

🔒

Privacy & data requests privacy@qualiahealth.co.uk

🛡️

Safety concerns safety@qualiahealth.co.uk

🤝

Partnerships & collaborations partnerships@qualiahealth.co.uk

📍

Location Brighton, United Kingdom

🏢

Company Qualia Health Ltd
Registered in England & Wales

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Privacy policy

Last updated: September 2026

Who we are

Qualia Health Ltd is a UK-registered company based in Brighton. We build TherAIpy, an AI-powered mental wellbeing companion.

What we collect

Through this website: any information you submit via the contact form, plus standard server-side request metadata (IP address, user agent) used purely for security and abuse prevention. We do not run third-party advertising trackers.

Through TherAIpy itself: see our dedicated TherAIpy privacy policy and the in-app Privacy screen for full details.

Your rights (UK GDPR)

You have the right to access, correct, export, or delete your personal data, and to withdraw consent for any optional processing. To exercise any of these, email privacy@qualiahealth.co.uk.

Contact

Qualia Health Ltd, Brighton, United Kingdom — hello@qualiahealth.co.uk

Terms of service

Last updated: September 2026

1. About Qualia Health

Qualia Health Ltd ("we", "us") is a UK-registered company. We provide TherAIpy and related wellbeing software. Use of this site is subject to these terms.

2. Not medical advice

Information on this site and within our products is provided for wellbeing and educational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.

3. Acceptable use

Don't attempt to disrupt or reverse-engineer our services, or use them to harm yourself or others.

4. Intellectual property

5. Limitation of liability

To the fullest extent permitted by law, Qualia Health Ltd is not liable for any indirect or consequential damages arising from use of this site or our products.

6. Contact

Questions about these terms? Email hello@qualiahealth.co.uk.